Passionate about helping people, I love creating instructional materials (e.g., written and video software documentation, online courses, employee training manuals, API instructions, and more), and working with software developers to improve the UI with better features, helpful hints and labeling that can more easily be translated into multiple languages.
I also have a good eye for editing - both developmental copy editing, and improving English copy written by non-native English speakers. I'm thrilled when an author or agency contacts me to provide book editing services or when a company needs policy or procedure manuals edited or written from scratch!
Having held government contract and GRC-related roles, I am able to review procedures, corporate contracts, policies, regulations, and proposals to identify potential issues and work with legal and management teams to implement solutions.
In 2020, as the COVID pandemic quickly spread, I opted for early retirement. Before the end of that year my former employer asked me to return part-time to build an online academy (lesson scripting, video creation/editing of videos submitted by industry experts, etc.), and help with contracts. When that company was sold, I moved on to do API reference documentation for Rapyd, and most recently, I have been mentoring new technical writers and creating courses.
Scroll down this page to view my skills, experience, testimonials, and portfolio, or if you prefer you may view my Portfolio video or download my résumé now!
Teresa Hessler Technical Writing & Video Courses Portfolio from T Hessler on Vimeo (enlarged view).